Delivery

Our Commitment to Timely Delivery

At Benchmade Store, we understand that when you order precision tools and outdoor gear, you’re often preparing for important tasks or adventures. That’s why we’ve streamlined our delivery process to ensure your premium cutting tools and multi-tools reach you as efficiently as possible, no matter where you are located.

Shipping Timeline & Process

Global Reach with Regional Considerations

While we proudly serve customers worldwide, please note that we cannot ship to Asia and select remote regions due to logistical and regulatory constraints. Our team continuously evaluates and expands our shipping capabilities to serve more enthusiasts of fine craftsmanship.

Note: Delivery times may vary during peak seasons or due to unforeseen circumstances. We appreciate your understanding and assure you we’re working to get your gear to you as quickly as possible.

Why Trust Our Delivery Process?

Just as we rigorously evaluate every Benchmade automatic knife and Gerber multi-tool for performance, we apply the same standard of excellence to our delivery process:

• Secure Packaging: Each item is packaged to prevent damage during transit
• Tracking Information: Provided for all orders so you can monitor your shipment
• Carrier Partnerships: We work with reputable global carriers (DHL, FedEx, EMS) with proven track records
• Experience: We’ve delivered thousands of precision tools to satisfied customers worldwide

After Your Delivery Arrives

Once your premium cutting tools arrive, you have 15 days to evaluate them. If for any reason you’re not completely satisfied with your Benchmade, Boker, or other quality brand purchase, our return process is straightforward and customer-focused.

We stand behind every automatic knife, multi-tool, and piece of outdoor gear we sell, because we believe the right tool can make all the difference in your tactical operations, outdoor adventures, or everyday tasks.