At Benchmade Store, we understand that tactical professionals demand the same level of security and precision in their data privacy as they expect from our premium cutting tools. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you visit campingknifeshop.com.

1. Information We Collect

We collect information necessary to provide you with seamless service and enhance your shopping experience:

  • Personal Identification Information: Name, email address, shipping address, and contact details
  • Payment Information: Credit card details processed through secure payment gateways (we do not store complete payment data on our servers)
  • Transaction Data: Purchase history, order details, and payment method preferences
  • Technical Information: IP address, browser type, device information, and browsing behavior
  • Communication Data: Correspondence with our customer support team

2. How We Use Your Information

Your data enables us to deliver the precision service our customers expect:

  • Process and fulfill your orders for automatic knives, multi-tools, and tactical gear
  • Provide customer support and respond to inquiries (typically within 2-4 business hours)
  • Secure payment processing through our trusted partners
  • Send order confirmations, shipping notifications, and transaction records
  • Improve our website functionality and product offerings
  • Comply with legal obligations and prevent fraudulent activities

3. Data Sharing and Disclosure

We treat your data with the same confidentiality expected by tactical professionals:

  • Payment Processors: We share necessary payment information with Visa, MasterCard, JCB, and PayPal to complete transactions
  • Shipping Partners: Delivery addresses are shared with logistics providers for order fulfillment
  • Legal Compliance: We may disclose information when required by law or to protect our rights and safety
  • Service Providers: Trusted partners who assist in website operations (under strict confidentiality agreements)

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement military-grade security measures to protect your information:

  • SSL encryption technology for all data transmissions
  • PCI-DSS compliance for payment processing
  • Advanced fraud monitoring systems
  • Secure payment gateway partnerships
  • Regular security assessments and updates

Your payment information is never stored on our servers. We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

5. International Data Transfers

As we serve customers worldwide (excluding Asia and select remote regions), your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Request limitations on how we process your data
  • Data Portability: Receive your data in a structured, machine-readable format

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality and secure shopping cart operations
  • Analytical Cookies: Help us understand how customers interact with our website
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website and products are intended for adults and tactical professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or via email. The “Last Updated” date at the top indicates the most recent revision.

10. Contact Information

For privacy-related questions, concerns, or to exercise your rights, contact our dedicated support team:

Email: [email protected]

Response Time: Typically within 2-4 business hours

Business Address:
Benchmade Store
4147 Hill Croft Farm Road
Sacramento, CA 95814
United States

At Benchmade Store, we’re committed to protecting your privacy with the same precision and reliability we build into every tool we offer.